Last Updated: 20th July 2019
We respect your privacy and want to keep you fully informed about the ways we collect and use information through your use of our website and our proprietary Internet-based software solution (the “Service”). Studio Services LLC owns and operates the web site at Socorro.com (the “Site”) accessible through the Internet. We care about the privacy of each user of the Site (“you” or a “user”). This Privacy Policy gives you specific information about how we protect your privacy, how we treat information that identifies an individual user (referred to as “Personal Information”) as well as how we collect and use aggregate information, and the choices you have.
The Service permits registered users to upload and manage Personal Information about such registered user’s clients and customers (“Customer Data”). Customer Data is collected by you pursuant to your own privacy policies and you (not Studio Services LLC) are responsible for ensuring that you have all necessary rights to legally provide such Customer Data to Studio Services LLC for use in connection with the Service and as described in the Terms of Service that each registered user (or such registered user’s company) has agreed to as a condition of the use of the Service. We have the right to use the Customer Data as described in this Privacy Policy and also as described in the Terms of Service.
BY REGISTERING ON OR SUBMITTING INFORMATION TO THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY.
Collection and Use of Information
In order to use some of the features of the Site, we ask you to provide us with certain Personal Information, which may include name, address, email, telephone number, company affiliation, and title. We use this information to respond to your request and to send you information that we think may be of interest to you about new developments in the Service or other matters.
In addition, we may give you access to register for, login to and access the Service through the Site. In order to register for the Service you must create a user account which requires you to provide us with certain Personal Information, such as your name, address, email, telephone number, company affiliation, and title, in addition to agreeing to the Terms of Service. You will also be required to create a username and password for your user account on the Service, which you must keep confidential. We use this information to verify authorized users’ access to the Service, to provide you with the Service and to send you information that we think may be of interest to you about new developments in the Service or other matters.
We use Personal Information as well as the information described in the Section entitled “Cookies, Log Files etc.” in order to better understand your needs and to improve the Site, Service and our business. We may also enhance or merge the Personal Information with data obtained from third parties for the same purposes.
Cookies, Log files etc.
Studio Services LLC may also collect information during your visit to the Site through information gathering tools and technologies (including browser cookies, pixels, beacons, etc.). These tools may collect information about your Internet Protocol (IP) address, click stream behavior (i.e. the pages you view, the links you click), and other actions you take in connection with the Site. Studio Services LLC may also use some of these information-gathering tools in connection with certain Studio Services LLC distributed alerts or emails and therefore may collect information using these tools when you open the email or click on a link contained in the email. We may also refer to this information, such as tracking information collected with cookies and web beacons, to analyze the performance of, and make improvements to, the Site, Service or our other businesses or products.
We may use “session” cookies and other tracking technologies to store preferences you select during each session in which you visit the Site. These cookies are pieces of information sent by the Site to your browser and are stored on your computer’s hard drive until you close your browser.
In addition, like many websites, we use log files to keep track of overall website information and to improve the Site. This includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use this information to analyze trends, administer the Site, track how users use the Site, and gather broad demographic information.
How we share your information
Studio Services LLC does not sell, rent or share your Personal Information with non-affiliated third parties without your prior consent, except as provided in this Privacy Policy. We do share Personal Information with third party service providers and suppliers who assist us in providing the Site and Service to you or that assist us in providing the products or services supported through the Site and Service, such as providers of hosting services. The providers and suppliers agree to use the information only to perform the services for us or as required by law.
We may also disclose Personal Information (a) if we have a good faith belief that the law requires it (such as in connection with a subpoena, court order etc.), (b) to protect the rights, safety or property of our users, Studio Services LLC or third parties, (c) if we believe that you have violated this Privacy Policy, the Terms of Service or other applicable terms of this Site or the Service, or (d) if we believe such disclosure will prevent a crime from occurring. We may also transfer Personal Information to a successor to Studio Services LLC or the Site or Service in connection with a merger, consolidation, asset sale or other change of ownership.
Permitted Users; Children’s privacy
The Site and Service are directed to adults aged 18 or older. Studio Services LLC does not knowingly collect information from children under the age of 13 and does not target the Site to children under 13.
Updating Your Information
In order to provide the Service, we need to have accurate and current information about you. If a user’s Personal Information changes (such as your email), you should add new information or delete any outdated information from your account by logging in and going to the User section of the account.
Security
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect the Personal Information, we cannot guarantee its absolute security.
Changes to this Privacy Policy
If we decide to change this Privacy Policy, we will post those changes here, with an updated revision date. If we make significant changes to the Privacy Policy, we may also notify you by other means, such as sending an email or posting a notice on the Site login page. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Your continued use of the Site and/or Service ten (10) days after the effective date of such change, constitutes your acceptance to the modified terms of the Privacy Policy.
Links to Third Party websites
We may provide links from the Site to other web sites that are not owned or managed by Studio Services LLC. Our Privacy Policy does not apply to any of the linked third party web sites, and the privacy policies that do apply to such third party site may differ from our policies. The third party operator of the web site (and not us) is responsible for the information collection, use and disclosure practices of those third party web sites. We do not endorse or make any representations about third-party websites. We encourage you to review the privacy policy of any company before submitting your personal information.
If you have comments or questions about this Privacy Policy, please contact us at support@Socorro.io
SOCORRO
© Copyrights – Studio Services LLC
All Rights Reserved.
This computer program is protected by copyright law, program protection law, and international treaties. Unauthorized distribution or reproduction of this program, or any part of it may result in severe civil and criminal penalties, and will be procecuted to the maximum extent possible under the law.
REGARDLESS OF HOW YOU ACQUIRE THE PROGRAM (ELECTRONICALLY, PRE-LOADED, ON MEDIA OR OTHERWISE) DOWNLOADING, INSTALLING, ACCESSING ONLINE, PURCHASING OR USING THE PROGRAM SHALL INDICATE YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT AS WELL AS ANY TERMS AND CONDITIONS CONTAINED IN ANY OTHER LICENSE AGREEMENT THAT IS IDENTIFIED OR REFERENCED BELOW.
IF YOU ARE INSTALLING SOCORRO YOURSELF, AS AN ADDITIONAL CONFIRMATION OF ACCEPTANCE OR REJECTION OF THIS LICENSE AGREEMENT, YOU ARE REQUIRED DURING THE INSTALLATION SETUP TO READ THIS LICENSE AGREEMENT AND ACCEPT ALL OF THE TERMS OF THIS AGREEMENT AND THE TERMS AND CONDITIONS OF ANY OTHER LICENSE AGREEMENT THAT ARE IDENTIFIED OR REFERENCED BELOW AS A PART OF THIS LICENSE AGREEMENT.
IF DUE TO UNFORSEEN CONDITIONS THE SOFTWARE INSTALLS WHEN YOU DO NOT AGREE WITH THIS LICENSE AGREEMENT, YOU MUST UNINSTALL THE SOFTWARE TO AVOID BREAKING THE TERMS AND CONDITIONS OF THIS AGREEMENT. INADVERTANT INSTALLATION OF SOCORRO DOES NOT NEGATE OR CANCEL THE TERMS OF THIS AGREEMENT.
THIS SOFTWARE IS DESIGNED FOR INDIVIDUALS OVER THE AGE OF THIRTEEN. BY ACCEPTING THE TERMS OF THE LICENSE AGREEMENT YOU STATE THAT YOU ARE THIRTEEN YEARS OF AGE OR OLDER. DO NOT INSTALL THIS SOFTWARE IF YOU UNDER THE AGE OF THIRTEEN, OR IF THE SOFTWARE IS ALREADY INSTALLED, IMMEDIATELY UNINSTALL, OR DO NOT USE THIS SOFTWARE.
SOFTWARE LICENSE AGREEMENT AND LIMITED WARRANTY
If you don’t agree with the terms, privacy policy or any disclaimers below, you should not use or evaluate this Software.
In this agreement:
“Software” means the Studio Services LLC product(s) you have obtained for evaluation or purchased, including the programs, documentation, and other materials;
“We” or “us” means Studio Services LLC, a company based in New Mexico;
“You” means the evaluator or end user of the Software;
“Services” means any services, features or functions that Studio Services LLC may provide you.
This non-exclusive legal agreement allows you to use the Software under the terms and conditions below:
>> This software is only to be used for NON-COMMERCIAL purpose (i.e. for your own personal use) unless you have paid a fee and purchased a commercial usage license from us.
>> You may not distribute this software by any means. If you wish to distribute this software you must get written consent from Studio Services LLC.
>> You must not use, copy, modify, transmit, adapt, vary or create derivative works based on the Software in whole or part. You may make reasonable copies of documentation for help, reference and back-up purposes.
>> Any use that is not explicitly authorized by law, reverse engineering, decompiling, and disassembling are prohibited.
>> We own the Software under copyright, trade secret and all other laws that may apply. The software, its structure and algorithms, are protected by copyright, database and other intellectual property laws, and all intellectual property rights in them belong to Studio Services LLC unless noted otherwise. All Studio Services LLC’s product names, designs, and logos are trademarks of Studio Services LLC.
>> You must not rent, lease, sub-license, sell or otherwise transfer the software to any third party or allow it (or the Documentation) to be accessed by or copied onto another person’s computer.
>> You must not use any other software system to read, search, interpret or access the data in the software provided by us.
>> Any Serial keys you receive in order to personalize, install, upgrade or register the software are private and confidential information known only to you and to us, and should not be given to others under any circumstances. If you do, your purchased license to use the Software is automatically revoked and terminated, you must remove the Software from your computer(s), and you may be liable for legal damages.
>> You will effect and maintain adequate security measures to safeguard the software from theft or from access by any person other than those permitted in this License.
>> You may not use the software or services in any way that may adversely affect Studio Services LLC’s services or the ability of other users to use those services in any way.
>> All purchases are final and non-refundable.
>> Our software may include advertising for other products.
>> We may occasionally send you email with recommendations or notices of new products, prices, and services. Separately, we may send service notifications via email to keep you informed about the status of SOCORRO and to provide updates and technical notices. We follow strict best practices for email marketing and customer contact. You can any time unsubscribe from receiving such emails from us.
>> LIMITED WARRANTY: We don’t promise that the Software will be free of software bugs or program errors. If you report an error or bug to us, we will address it as part of our normal maintenance procedures but we don’t guarantee that the bug will be removed. If we issue a maintenance release for the Software containing a correction for an error you reported, we will make a copy of that release available to you for electronic download at no charge.
>> PRIVACY POLICY:
Your privacy is important to Studio Services LLC. This privacy statement provides information about the personal information that we collect and the ways in which your personal information is used or can be used.
We collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site or via other products, as appropriate, you may be asked to enter your name, gender, birthdate, location details, e-mail address etc.
We may collect information about your system on which SOCORRO runs such as your operating system name and version.
We do not use the information we collect from you to identify you as an individual. We use this information for research and development purposes and to improve your experience with the services. We do collect personal information to improve the Services as described below. We implement a variety of security measures to maintain the safety of your information.
Any of the information we collect from you may be used in one of the following ways:
– To improve customer service
(Your information helps us more effectively respond to the customer service requests and support needs)
– To send periodic emails
(We may use your email address to ask for feedback or inform you of product news and opportunities. We also provide a method to opt out of such future communications.)
– To personalize your experience
(Your information helps us to better respond to your individual needs)
– To offer you better choices based on your geographical location
(E.g., when you ask SOCORRO to find a good restaurant or advise you on the weather, SOCORRO needs to know where you are at the moment)
– To provide, maintain, protect, and improve our services and develop new ones
(Your feedbacks always inspire us to improve our services)
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable user information may be provided to other parties for marketing, advertising, or other uses. Information collected by the third-party applications provider is governed by their privacy policies.
>> By using SOCORRO, you grant Studio Services LLC the right without compensation to use your comments relating to the Platform and Service in connection with testimonials, quotes, for publication, and to use your / business name and business logo in Company’s client list and marketing materials.
>> In order to deliver the Services to you, SOCORRO invokes a number of third-party applications which were not developed by Studio Services LLC, i.e. browser, email and SMS programs, and other applications. We cannot take responsibility for any functionality, content, suitability, privacy, support or other attribute of those applications or the content they may request from or deliver to you. Your use of those applications, including when you access them via SOCORRO, is governed by any license agreements you may have entered into with their respective vendors.
>> We cannot guarantee that web searches or other queries you submit via software to other applications will not result in displaying content or links to content that you may find objectionable, offensive, or otherwise inappropriate. Such content is not within our control.
>> Terms of Purchase: If you subscribe to any services that we offer for a charge, you will pay the applicable fees as they become due plus all related taxes and reimburse us for any collection costs and interest for any overdue amounts.
>> You may use the Services only for lawful purposes. You are responsible for compliance with all federal, state, and local law applicable to your use of the services.
>> Third Party services: Occasionally, at our discretion, we may include or offer third party products or services through our website and other services. SOCORRO uses third-party voice recognition systems in its services. Depending on the accent and speech peculiarities those third-party voice recognition systems might misunderstand or misrecognize what people say. It is your responsibility to verify that the results obtained from those third-party voice recognition systems are accurate. Studio Services LLC shall assume no liability whatsoever with respect to availability or the failure of those third-party voice recognition systems to correctly recognize any spoken utterances. These third party sites and services have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites or services.
>> Fees, Costs, and Other Expenses:
The Services make use of a data network operated by the device manufacturer and/or your wireless service provider to send data from your device to our servers, and to serve information back to you. Depending on your data plan, you may incur charges from the device manufacturer or your wireless service provider for use of their networks and/or for specific services.
You are solely responsible for any and all costs you incur as a result of your usage of the Services.
>> Using our Services you confirm that you are 13 years old or older.
This product uses services provided by World Weather Online for providing weather information.
>> DISCLAIMERS, LIMITATIONS, and RESTRICTED RIGHTS.
– DISCLAIMER: This software is provided “as-is” and without warranty of any kind whatsoever, including any implied warranties of merchantability or fitness for a particular purpose. You assume full responsibility for the selection and use of the software to achieve your intended results, and acknowledge that if you use the software improperly you can cause damage to your files, software and data. We do not undertake any responsibility for any damage or data loss caused by the use of this program. You agree that you use the software at your own discretion and risk, and that you are solely responsible for any and all harm and damages incurred through using the Services.
– HIGH RISK ACTIVITIES. The software is not fault-tolerant and is not designed, manufactured or intended for use as online control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, or any other environment in which the failure of the Software could lead directly to death, personal injury, or severe physical or environmental damage (“High Risk Activities”). We specifically disclaim any express or implied warranty of fitness for high risk activities for the software or any portion thereof.
– You acknowledge and agree that the Services are neither intended nor suitable for urgent emergency use, and that you will not use it for emergency purposes.
– LIMITATION OF LIABILITY: In no event shall we be liable for any incidental, consequential, or punitive damages whatsoever arising out of use of the program or your relationship with us.
>> Changes to our Terms and Conditions:
Studio Services LLC reserves the right to modify these Terms and Conditions at any time, without notice, for any reason. Please review the current version of these Terms and Conditions from time to time at https://www.studioservices.net/terms_of_service/ to keep up to date on any changes.
If you have any doubts regarding the license, feel free to contact us: support@studioservices.net
Studio Services LLC
Email: support@studioservices.net
Website: www.studioservices.net
