What is Studio Services

STUDIO SERVICES > What is Studio Services

What is Studio Services?

Studio Services™ manages the global cloud system that connects everyone to each other for the purpose of engaging streamlined business relationships. This AI computing network is enabled by a machine learning Virtual Assistant similar to that of Amazon’s, Alexa*. Studios Services, Socorro is one of the most advanced AI-powered digital assistants that powers an entire communication ecosystem for the film production community and the businesses that are providing services for it. Studio Services, LLC is centralized in Santa Fe, NM in conjunction with its computing network in Burbank, CA. Studio Services has grown exponentially through its user interaction being completely autonomous from all studio corporations. This means that there’s zero influence for the competing markets allowing for comprehensive data to be accurately reported within the system and available to all Studio Services members.

Meet Socorro, the Studio Services Intelligent Virtual Assistant, designed to deliver an intuitive, automated experience for all your digital channels by engaging your customers in natural conversations using voice or text. No matter if you want to add a virtual agent to your website, app, text messaging application or your TV,  Socorro offers your customers a consistent experience in any digital channel. A  familiar voice will answer their request whether it’s typed into a computer, tapped on a screen or spoken into a device. 

Socorro enables an intelligent, human-like dialogue between consumers and your brand. A rich set of features, including the ability to understand complex inquiries, ask clarifying questions and personalize responses, helps brands to deliver a superior customer self-service experience. Socorro is a well-designed virtual assistant that can reflect your company’s unique image and tone, resulting in a strengthened brand. 

 

 

Who is Socorro™?

Socorro™ is an artificial intelligence-powered virtual assistant helping and aiding in the search of anything within the film production industry. She’s connected to a variety of resources nationally and locally utilizing deep learning and advanced search functionality. When sent an SMS question, she replies back with search results allowing you to make faster decisions streamlining your process.

You have film industry questions. Socorro has answers!  We’re confident that the business of making movies can be more efficient with a little help from Socorro.

Each conversation can be captured, analyzed, and aggregated to deliver real-time insights. Socorro becomes smarter over time by learning from past and current live agent interactions, and other engagements happening in your digital channels to constantly optimize the behavior and improve the accuracy of the responses.

How does Socorro work?

If you’re merely curious or otherwise want more options to accomplish your goal. Socorro answers your questions through a process of comprehensive machine learning and deep search processing to create an end-to-end solution. Most likely, someone in film production has asked the same question you currently have in mind.   After a quick text message to Socorro, she’ll reference matching answers producing valuable information for you to review as options. Whether you’re at the beginning of your career or a veteran in making movies, having the answers to the unknown is part of being effective in what you do. Simply send a text to Socorro and you’ll receive a reply back with the answers for you to review.

—– Examples —-
Equipment Search:
Management Search:

 

Vendor Search:

What is Text 2 Tell?

Socorro loves your feedback on anything related to the film industry, especially in your local area. As a Studio Services member, you can anonymously text your opinion, rating, or feelings about the production you are part of. This is one of the ways that Socorro learns and stores data to be referenced by users of the Studio Services AI Cloud Network.  She loves to hear about Vendors, and Cast/Crew doing amazing things on set. Although, there are times when she receives messages about misconduct, issues, and safety concerns. This is information that needs to be heard and acted upon. Your Text 2 Tell message to Socorro will bring light to any situation anonymously as she notifies studio management.
—– Examples —-

 

Vender Review:
Report  Misconduct:
Report Non-Payment
Crew Review

Is my information private?

Studio Services is built to keep your information private, safe, and secure. Utilizing an SMS text 2 Tell platform where you can control your text messaging with Socorro Virtual Assistant. You can trust that your data is safe. It’s our responsibility to protect and respect it. that’s why we build simple privacy controls to help you choose what’s right for you to share. Learn more about privacy here.

What is the Studio Services Cloud?

The Studio Services Cloud is a proprietary online software to organize your information so that you can stay involved and aware in the film industry.  It allows interaction with your information and other members along with seamless notification with studios like Disney, Paramount, Sony, Universal, Marvel, Warner Bros., and thousands more.

Store your business information on the Studio Services Cloud and tell Socorro to send messages to your contacts, productions, and any studio personnel.  Socorro works for you!

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